Frequently asked questions

Below are our most asked questions about Accello – RPA .

In simple terms, RPA is using software robots to mimic user actions.
You can apply RPA across the organization for various processes that currently involve human-intervention.
RPA is not confined to a particular business domain or a department. You can apply RPA to any process irrespective of whether it's IT or Business. The key to success in RPA is selecting the right candidate processes and the right RPA so that you could achieve the desired ROI.
Please refer to the solutions for typical processes that are generally automated. However, by no means is RPA limited to these.

Accello – RPA is a comprehensive solution. It supports cross-paradigm automation. So you don't need to invest on multiple tools for enterprise-scale automation. You can use your existing staff (business users / operational staff) to do RPA using Accello – RPA instead of hiring a pool of developers.

Accello – RPA is flexible. It allows you to create custom commands using external Java, Sh, and Bat files. You don't need to rely on the tool vendor for every small customization you'd need. Furthermore, it's cost effective to scale up or down as your business needs demand.

Feasibility assessment (technical and business) prior to embarking on RPA is of utmost importance. Your RPA tool vendor should be involved in the assessment. Based on your feasibility assessment, you should select only the business processes that are indeed worth automating. In other words, automate the ones that would bring you positive ROI within an acceptable period - i.e. quick wins.

To yield maximum benefits, RPA projects need to be approached as agile initiatives, with a focus on automating a business process with minimal effort.

A use case with a well-defined, standardized process can easily be automated within a matter of weeks if the chosen automation tool provides the required simplicity and flexibility.

No, Accello – RPA is a zero code automation platform (with in-built commands), and can also be extended to define workflows using a GUI. As such, business process owners can easily get involved in the automation process, with minimal technical knowhow.
Accello – RPA supports a wide spectrum of technologies including, but not limited to, web, mobile, web services, databases, mainframe, desktop, thick clients, active MQ, Excel, PDF etc.
The Accello – RPA workflow triggers notifications to respective users on tasks which require their immediate manual intervention at specific points during the execution. The remainder of the automation depends on the manual action performed.
Users are provided with an event log, which details the changes to inputs/process throughout the execution of an RPA job. In addition, user access control ensures pre-emptive support for this. Version control is currently being built into the platform.
Accello – RPA provides a comprehensive dashboard which showcases the ROI upon execution of an RPA job. This is done by allocating a $ value for the resource(s) involved in a given business process, which is summed up at the end of an execution.